Teleworking and hybrid solutions
Hybrid solutions to deliver the best CX anywhere
Agile operations tailored for adaptability
Align your customer experience strategy with a future-ready service model. At Foundever, we recognize the need to evolve with the changing work landscape. That’s why we provide innovative remote and hybrid work solutions that guarantee continuity and efficiency in customer service, no matter your location.
employees working remotely or hybrid
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0
mm
Countries where we offer services
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0
Boost in compliance rate
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%
How does it work?
We have a wide range of customer support features designed to enhance your customers’ experience. From efficiently handling complaints and claims to quickly resolving technical issues, we’re here to ensure your customers receive the best possible service.
Offers work flexibility
Empower your CX teams to seamlessly transition between remote and in-center experiences on demand, without altering processes or tools. Employees collaborate in virtual teams within a flexible hybrid model that combines in-hub interaction with the option to work from home.
Guarantees continuity and resilience
Enable your CX teams to operate from any approved location, unrestricted by local, regional, or international confines. This flexibility ensures business continuity and resilience when it matters most.
Stay safe and connected
It blends an award-winning digital security strategy with a range of effective collaboration and learning tools, allowing employees to remain protected, connected, and continue developing their skills, whether in our CX hubs or working from home.
Adapt to changing needs
Provides flexibility, proactivity, and security, enabling you to scale according to contact volumes, campaigns, or seasonal peaks, with access to a skilled workforce.
Tap into a global talent network
Leverage a global talent pool rather than being restricted to a specific area near a traditional contact center.
