Trust and security
Make a difference in every conversation
Defend your online presence and experiences
By connecting human expertise and digital-first solution design , our dedicated fraud prevention and detection team uses advanced technologies and data analytics to identify potential fraudulent activity. We monitor and manage content across all your online environments to detect and address any irregularities in a timely manner.
years of experience in content moderation
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languages
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of content items monitored monthly
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of precision and quality.
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How does it work?
We understand the importance of implementing robust controls to prevent fraud in a business and ensure the integrity of our customer service processes. Our effective trust and security services are supported by a team of experienced rules experts, performance and quality managers, trainers and moderators.
Cultural affinity
Ensure customer service process control activities are conducted in a culturally sensitive manner and in line with local regulatory compliance and context with the support of multilingual CX teams across all our locations.
Build trust across all channels
Engage on the world’s leading social engagement platforms and emerging channels such as the Metaverse and Web3 to ensure your brand reputation is protected in user-generated content across all aspects of the online environment.
Monitor all types of content
From user-generated content review to ad moderation and copyright/regulatory compliance: review and take action against inappropriate, non-compliant or harmful content uploads and ensure that rules and regulations are followed in comments, submissions and participation on social networks, forums, chat rooms, websites and review sites.
Ensures security and fraud prevention
Quickly authenticate users, detect fraud, and mitigate risks from unauthorized users and activities, as well as the promotion of counterfeit goods and services.
